Reference

Our Legal Terms and Account Policies

ujangbet operates under jurisdiction-dependent terms — what applies to your account depends on local law and the eligible region you access from. These policies cover how we handle your data, your account rights, and how to reach us when something needs to change.

Account TermsPrivacy PolicyCookie UseData RetentionContact Rights
ujangbet Our Legal Terms and Account Policies
ACCOUNT SECURITY

How We Protect Your Data and Account

We apply standard encryption to all account data, including wallet identifiers linked to DANA, OVO, and GoPay. Account access uses a verified login flow — any new device or session triggers a confirmation step to your registered contact. We do not share your personal data with third parties outside of what is required to process your wallet transactions or comply with applicable law.

Data Handling

Your account data — including wallet details and transaction history — is stored with encryption. We do not sell or share it beyond what payment processing requires.

Cookie Policy

We use session cookies to keep your account active and preference cookies to remember your lobby settings. You can manage cookie preferences from your browser at any time.

Retention Period

We keep account and transaction records for as long as local regulations require. After that period, data is deleted or anonymised on a rolling schedule.

Requesting Changes

To correct, access, or delete your data, contact us via live chat or email with your account ID. We process verified requests and confirm completion in writing.

CONTACT PATHS

How to Reach Us on Legal Matters

For questions about your account terms, data access requests, or policy clarifications, our support team handles legal inquiries directly. Reach us through live chat, email, or your account dashboard — we aim to respond to data and policy requests within a reasonable timeframe, and we keep a record of every request submitted.

Live Chat Available around the clock through your account dashboard. Use this for urgent account or policy questions that need a fast response.
Email Support Send detailed data access or correction requests to our support email. We log every submission and follow up with a reference number.
Account Dashboard Your account settings panel includes a direct link to submit policy queries, update contact details, and review your current terms version.

Common Questions About Our Legal Terms

These are the questions we get most often about account terms, data rights, and how our policies work in practice.

Access depends on local law and the region you are in. We do not make blanket legal claims. Check whether online account activity is permitted under the regulations that apply to your location.

We collect the wallet identifier, transaction amounts, and timestamps needed to process your deposits and withdrawals. This data is stored securely and retained per applicable regulations.

Yes. Submit a data access request through live chat or email with your account ID. We verify your identity first, then provide a summary of the data we hold on your account.

Contact our support team via live chat or email. Include your account ID and specify what you want corrected or removed. We confirm every completed request in writing.

After account closure, we retain transaction records for the period required by applicable law. Once that period ends, your data is deleted or anonymised from our active systems.

Reach us through the live chat in your account dashboard or by email. We log every dispute submission and aim to respond with a clear position based on the applicable policy version.