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How ujangbet Handles Your Personal Information

Your account data, wallet details, and transaction history are handled with care. This page explains what we collect, how we use it, and what rights you have — covering everything from DANA and OVO deposits to account verification and session activity.

Account Data ProtectionDANA, OVO, GoPay Transaction PrivacyYour Rights to Access and DeleteCookie and Session Transparency
ujangbet How ujangbet Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or request deletion of your personal data, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account details so we can verify your identity before processing the request.

Live Chat Available around the clock through the lobby chat window. Fastest path for account-level privacy questions and data access requests.
Email Support Send your privacy request to our support address. Include your registered email and the specific data action you are requesting.
Account Help Centre Log in and navigate to account settings to review stored details, update contact information, or submit a data removal request directly.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security and transparency are built into how we run account data — not added as an afterthought. Here is what that looks like in practice across the four areas that matter most to you.

Encryption and Secure Access

Account data is transmitted over encrypted connections. Login sessions use OTP verification tied to your registered contact, so access requires more than just a password.

Cookie and Session Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Data Retention and Deletion

Active account data is retained while your account is open. After closure, we keep records only as long as required by applicable local law, then delete them from our systems.

Third-Party Data Sharing

We share data only with payment processors like DANA, OVO, and GoPay to complete transactions, and with service providers bound by confidentiality obligations. No data is sold.

Common Questions About Your Privacy on ujangbet

These are the questions we hear most often about how personal data is handled. If your question is not covered here, reach out through live chat or email.

We collect your registered name, contact details, and the wallet identifiers linked to your DANA, OVO, or GoPay account. Device type and session data are also logged for security purposes.

No. Wallet transactions are processed through each provider's own flow. We receive only a transfer confirmation — your wallet PIN and full credentials stay with the payment provider.

Contact us via live chat or email with your registered account details. We will verify your identity first, then process your access or deletion request in line with applicable local law.

We retain records for a period required by applicable local regulation after account closure, then delete them. Active account data is kept only while your account remains open.

Only with payment processors needed to complete your transactions and service providers under confidentiality agreements. We do not sell personal data to advertisers or unrelated third parties.

Session cookies keep your login active; analytics cookies help us improve the lobby experience. You can adjust or block cookies through your browser settings without affecting your account access.